Warranty

PPA-electronicsRepairs are warranted to be free from defect in workmanship and materials under normal conditions for a period of twelve months from the date of shipment unless otherwise stated.

When PPA Electronics returns your repaired item to you and it does not seem to be functioning properly, we want to be the first to know about it so we can make it right.
The warranty returns we get are handled with priority status.

Before returning an item for warranty please help us by:

  1. Calling or Mailing First: We may be able to solve the problem quickly as there could be a configuration or installation problem which will save you time.
  2. Shipping to PPA Electronics with Original Job Number and Detailed Notes on the Problem: We will arrange to evaluate your item for warranty consideration upon receipt and proceed as appropriate.
    Your detailed notes will help us evaluate your warranty even faster.
    You may ship your warranty item to:

PPA Electronics bvba
Albert Geudensstraat 4
2800 Mechelen - BELGIUM

We will send your item back without shipping charges.

Warranty Details

Our warranty is void if failure or defect of the unit has resulted from accident, abuse, cannibalization of parts, catastrophic failure conditions, severe environmental exposure, misapplication, operation exceeding the rated capacities, negligence, contamination, improper calibration, storage, or handling by the customer, or unauthorized maintenance or repair, or if the etching has been removed or altered in any manner, or if our logo has been removed.

Limited Liability: Our sole obligation for warranted units is PPA Electronics' option to return the fees paid or repair/replace any defective products, and in no event shall PPA Electronics be liable for any damages, including, but not limited to, any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, business interruption, lost profits, savings, business information, or any other damages arising out of any repair services or remanufactured goods.